Selectica, Inc.'s Technical Support Organization (TSO)
is a Global team located at two support centers, one located in San Jose, California in the heart of Silicon Valley and the other
located in Pune, India. We provide support to our customers and partners as well as to companies evaluating our products.
Our highly trained and experienced technical support engineers are available to assist you in the successful development,
deployment, and ongoing support of your Interactive Selling Systems.
Direct access to our engineers by telephone.
24x7 Web-based support through Selectica's TSO Web site:
Submission of tickets Software and utility upgrades
Latest online documentation downloads
Technical FAQ Knowledgebase searches
Email support during office hours
Monday through Friday, 6 am to 5 pm (PST) or 9am-8pm India Standard Time
Holiday are observed (Holidays)
Select Advantage™
Includes Select Plus Services
24 by 7 support
Holiday's are not observed
Toll Free Number
Select On-Site™
Staff specialized on specific needs Minimum one day Must be a Select Plus or Advantage member T&E are additional
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Direct access to our engineers by telephone.
